Banking Industry Update featured Bot Technology in Action

Bot Technology in Action

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Banking Industry Update featured Bot Technology in ActionThe biggest disruption in banking may not be AI inside the bank. It may be AI sitting beside the customer. Depositors, borrowers, small business owners, employees, fraudsters, vendors, and competitors are gaining access to tools that can compare, calculate, draft, negotiate, simulate, and act. That changes the balance of information that banks have relied on for decades. At the same time, interest rates remain uncertain, deposit costs may not fall as